Fixed scope and budget
Fixed time
You are looking for top-ranked ITSM solution yet you're afraid the project will consume too much of your budget, time and assets.
You need working ITSM with a fixed scope that enables further development of its next extensions
You've become aware your organization needs a new ITSM solution to continue the digital transformation and you care to implement it ASAP
SPOC FastTrack approach allows organizations to start using the top-ranked ITSM solution fast and with minimized cost, internal effort and project risk. Easy to deploy, will not overwhelm the organization. Instead, it allows customers to use ServiceNow best practices rapidly.
50% less time spent on incident resolution. More accessible contact support to track and fix issues.
Workflows reducing service delivery time. Self-service – 50% of the most common services fully automated. Triage and workgroups assignment automated.
Service delivery through a modern, easy-to-use portal, accessible from any device at any time. Engaging app experiences for greater user productivity, application use and satisfaction.
96% reduction in change process time. Acceleration of change management. Minimization of failed changes and reduction of cost per change with automatic conflict detection and risk assessment.
Spend more time on the conscious development of the solution rather than extensive project scoping and preparation. Benefit from ServiceNow ITSM platform in just 12 weeks
"FastTrack is our new unique approach based on the multiple ITSM implementation experiences gained over the last 10+ years. It gives our clients the possibility of implementing ServiceNow faster. They don't have to freeze their assets and human resources in order to focus on complex development. We'll take care of all of it"
Sylwester Jassa, PreSales Manager Business Solution Consultant